If you are running an e-commerce site, having some form of order tracking software on your site is imperative for your customers. Easily able to track the status of their order, offer alerts if their order has been delayed, and give insights on the value of your products all come in handy. Find out how to find the right ecommerce order tracking software and all its features in this blog post!
What is Order Tracking Software?
As a business owner, you know that keeping track of your orders is essential for ensuring that products are delivered on time and in the right condition. But tracking orders can be time-consuming and tedious, especially if you need to keep track of multiple lines of inventory. Luckily, there are order tracking software tools available to help you automate your order tracking process.
Why Use Order Tracking Software?
If you’re like most business owners, then you want to make sure your sales are as accurate as possible. But keeping track of all the orders that come in can be a bit of a pain, especially if you have to enter the information manually. That’s where order tracking software comes in handy.
There are a lot of different order tracking programs out there, so it can be hard to decide which is the best for your business. Here is the reason why you should consider using order tracking software.
- It Increases Efficiency And Accuracy
One of the biggest benefits of order tracking software is that it can help increase efficiency and accuracy in your business. By entering all your orders into the program, you can quickly and easily see which products are selling well and which ones are falling short. This information can help you make changes to your marketing campaigns or product offerings, if necessary.
- It Helps You Manage Your Sales Process Automatically
Another great benefit of order tracking software is that it can automate some of your sales processes. For example, if you use a program to track orders from your website, then you can automatically send customers their orders once they’ve completed their purchase.
Types of Order Tracking Software
There are a few different types of order tracking software that businesses can use to keep tabs on their orders.
The most popular type of order tracking software is called “web-based”, which means that it is hosted remotely on the company’s website. This type of software is relatively easy to set up, and businesses can access it from any computer with internet access.
Another popular type of order tracking software is called “enterprise-level”, which means that it is more robust and expensive than web-based order tracking software. Enterprises typically have a dedicated team that manages the software, and they can easily generate reports and track orders across a large number of departments.
However, not all businesses need or want enterprise-level order tracking software. Many small businesses simply want a tool that they can use to track their orders online. There are also many “free” or “paid” web-based order tracking tools available, which are suitable for smaller businesses.
Functionality of an Order Tracking Software
Choosing an Order Tracking Software often boils down to a question of capabilities versus price. But what are some other factors you should consider? In this complete guide, we’ll discuss each of them in-depth.
First and foremost, order tracking is essential for ensuring accurate customer data and ensuring timely shipments. This information can be used to improve customer experience, optimize omnichannel operations, and track performance. To ensure accuracy, order tracking must be able to capture all the necessary data points such as order date, order number, customer’s name and email address, product information (brand, model number), shipment date and time, and more.
Another key feature is the ability to route orders to multiple channels such as online store inventory and fulfillment warehouses. This allows you to track inventory status across all channels and optimize your inventory management strategies accordingly. Additionally, order tracking software can be used to monitor customer cancellations and changes in shipping preferences; this information can be used to update quotes accordingly or even send discounts or coupons directly to customers’ inboxes.
In addition to basic order tracking capabilities, many order tracking software also offer additional features such as customer relationship management (CRM) tools, shipping.
Order tracking software can be an extremely valuable tool for businesses of all sizes. By keeping track of who ordered what and when, businesses can optimize their inventory, minimize waste, and ensure that customer orders are processed in a timely manner.