How to Achieve the 3Ps of Customer Service?

customer service

Most business people tend to focus only on the sales numbers and not on how well their product or service is being marketed. Or even what their customers think of them post-purchase. Such entrepreneurs forget an essential ingredient of success for their businesses. This concerns customer service. Please understand that how you handle your customers matters most in your business.  Statistics show that 81% of consumers say a positive customer service experience boosts their chances of making other purchases. On the other hand, 95% of all consumers regard customer service…

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